Cancellation & Return Policy – YoungPhase

Order Cancellation Policy

• Customers can cancel their order within 24 hours of placing it.
• To cancel, please contact our customer support team via email or phone with your order details.
• Once an order is processed or shipped, it cannot be canceled.

Return & Refund Policy

• Customers can return their order within 7 days of receiving it if the product is damaged, defective, or incorrect.
• The item must be unused, unwashed, and in its original packaging with tags.
• Customers are required to pay the return delivery charges unless the return is due to our mistake (wrong item, size, or damaged product).
• Refunds will be processed within 5-7 business days after the returned item is inspected and approved.

Exchange Policy

• Exchanges are allowed only for size issues or defective products.
• The customer must pay for the return shipping charges, and we will cover the shipping cost for the replacement product.

For any further assistance, please contact our support team at support@youngphase.com or call info@youngphase.com.